Privacy Policy

I. Introduction

At Go Livro, protecting your personal data is our top priority. We are committed to handling your information with transparency and in compliance with applicable privacy laws and best practices.

II. Personal Data Collection

We collect only the data necessary to provide our services efficiently, including:

• Full name
• Mailing address and postal code
• Email address
• Order details and preferences

This data is collected through:

• Registration and order forms
• Interactions on our website
• Cookies and log files

III. Use of Information

Your personal information may be used to:

• Process and track your orders
• Send relevant communications (news, offers, updates)
• Improve user experience
• Respond to contact requests

IV. Cookies and Log Files

We use cookies and log files to:

• Analyze site traffic (IP address, pages viewed, timestamps)
• Customize content and improve user support
• Generate analytics and performance reports

V. Your Rights: Objection & Withdrawal

You have the right to:

• Object to the use of your personal data for certain purposes
• Request the deletion of your data from our systems

To exercise these rights, please contact us via:
📧 info@golivro.com
📞 438-500-1175
🌐 https://www.golivro.com/contact

VI. Access & Correction Rights

You have the right to access, correct, or delete your personal information.
Please contact us using the details above to exercise this right.

VII. Data Security

We store your data in a secure environment. Our security measures include:

• SSL encryption
• PCI DSS compliance
• Restricted access
• Regular backups
• Secure login credentials
• Firewalls

While we strive to apply the highest level of security, no system is entirely immune to risk. Please use caution when sharing sensitive data online.

VIII. Legal Compliance

We comply with all relevant data protection laws, including:

Act respecting access to documents held by public bodies and the protection of personal information (Québec)

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